Help center
How can we help?
Everything you need to enter, move, talk and troubleshoot the Nyzaverse. Pick a topic — or email support@nyzaverse.com.
Getting started
Enter with no install, sign in, your first steps and your avatar.
Controls & moving
Walk, look, jump and interact on desktop, mobile and VR.
Performance & quality
Quality presets, smooth frame-rate, browsers and installing it as an app.
Audio, mic & voice
Proximity voice, your microphone, text chat and the audio mixer.
The Meeting Hall
Book a room, invite people and share your screen on the big wall.
Account & sign-in
Google, email or magic link, verifying your email, and your data.
Troubleshooting
Won’t load, no sound, can’t see people, mobile and VR fixes.
Community & safety
How we keep the worlds kind — and how to report a problem.
Popular questions
Still need a hand?
If your question isn't here, email support@nyzaverse.com or send us a message — we'll help you get into the world.